The personnel was disrespectful. They did on the other hand provide me an iPhone SE 2020. I had been wanting to know why my battery was draining so rapidly After i barely utilised the telephone. Oh bc for $200 they bought me a refurbished cellphone without telling me it absolutely was refurbished and its battery wellbeing is seventy five p.c aka wanting service. It hardly lasts 3 hours. And that’s being generous. The only real 4 factors im retaining this phone
I have been a loyal Greatest Obtain shopper for over 20 years, but this specific area gave me the worst practical experience I have at any time had with the organization. I came in to get a digital camera and experienced to attend about thirty minutes just to get help. Ultimately, I spoke with the assistant manager (JD), who pitched me a deal: if I opened a Greatest Acquire bank card, I might get eighteen months of funding and fifteen% cashback. It seemed like a terrific present -- sufficient which i made a decision to also purchase a notebook I were looking at. The following day, a friend told me that the promotion doesn't work that way -- It is either financing or cashback, not both. I did my very own research, called Best Buy, and verified which the give was misrepresented. Customer care advised me I would really need to go back to the store to resolve it.
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The dearth of conversation and customer service was beyond frustrating. Not one person approached me, nobody checked if I was remaining served, and no person seemed to treatment that I was just sitting down there, awaiting my appointment to generally be honored.
This expertise was unbelievably disappointing, and it’s clear that Greatest Obtain needs to enhance their customer support and appointment procedure. I gained’t be returning anytime quickly, And that i’d warning others to Feel two times right before relying on this shop for timely or attentive assistance.
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Hello, Jake, Thank you for finding the time to leave opinions for us regarding your latest conversation. I can fully grasp wanting correct information and facts when signing up for any Finest Purchase Bank card in store.
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I had an Unquestionably horrible experience at Finest Purchase now, and I feel compelled to share how inadequately my pay a visit to went. I'd a scheduled appointment, which I assumed would guarantee prompt service, but that couldn’t are additional from the reality.
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